Water Quality: Boil Water Notice has ended, No Current Alerts.


There are currently no alerts or advisories regarding JCWSA's water supply.  For more information, please check our Water Distribution Department page.

Water Conservation and Use Restrictions: No Current Restrictions

New Rates Effective February 1, 2020! More information can be found here.

According to public health and JCWSA officials, Authority customers can have the peace of mind knowing their drinking water is not a source of Coronavirus or COVID-19 and the virus has not been detected in drinking water supplies. The JCWSA uses the disinfectant chlorine during water treatment processes, in addition to filtering, before distributing finished drinking water to its customers. The COVID-19 virus is particularly susceptible to chlorine. 

 
The disinfection and filtration processes are controlled and monitored continuously at the Bear Creek Water Treatment Plant. 
Jackson County Water & Sewerage Authority will suspend disconnection of service due to' non­payment until further notice. JCWSA officials want to make sure all JCWSA customers have continuous safe and reliable water and sewer services, independent of their account status. 
In addition, the JCWSA offices will be closed to the public until further notice. Customers may leave payments in the outside drop box or pay online at https://www.jcwsa.com. Payments may also be made by phone at (855) 383-1792. New service contracts are available at the main office entry at 117 MLK Avenue, Jefferson, GA. For any additional questions or concerns, please call customer service at (706) 367-1741.

 

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Due to concerns about the spread of COVID-19, our offices will be closed to the public through April 10th.  Please leave payments in the drop box to your right or pay online via our website at www.jcwsa.com. Payments may also be made by phone at (855) 383-1792.

Please call our customer service at (706) 367-1741 for assistance with any other matters.

Thank you!

JCWSA Management

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FOR NEW SERVICE SIGN UPS
 
If you would like to complete forms electronically, please call Customer Service @ 706-367-1741 to get started!
 
 
Please see the Rubbermaid containers located outside our office at 117 MLK Avenue, Jefferson, GA to retrieve the type of service contract needed for your service (Residential or Commercial).  Please fill out the forms as required and place in the drop box on the wall between 8:00 AM and 4 PM only.  A Customer Service Representative will call you to complete the service contract.  Please be sure you provide a working phone number.  If you have questions, please call (706) 367-1741.
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Welcome to the Jackson County Water and Sewerage Authority (JCWSA) web site.

New Rates Effective February 1st, 2020, Click Here to see rates.


If you are in need of water service and/or sewer service, you will need to apply through one of our customer service representatives. Whether you are a homeowner or business, the following is required for all new services:

  1. A completed Water Subscription Agreement
  2. A copy of your HUD Statement (new residential purchase)
  3. A copy of the final plat and/or recorded deed for the lot (new construction)
  4. A copy of your current lease (rental/lease)
  5. A Picture ID (a Drivers License or State ID card).
  6. Payment of an administrative fee by check or cash.
  7. Payment of a Security Deposit by check, cash, or debit/credit card. This amount may be $150.00 or less based on the customer’s personal credit history. It shall be refundable after (24) months of good payment history and shall be credited to you on your water bill.

All customers are encouraged to read and understand the Authority’s regulations and policies.  This information and more can be found under the "FOR CUSTOMERS" menu above.

All properties requesting water service where no meter and/or tap exist must pay a water connection fee. For most residential customers this is a ¾” connection. Our current rates can be found by clicking here.

JCWSA Calendar
  
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