Water Quality: Boil Water Notice has ended, No Current Alerts.

There are currently no alerts or advisories regarding JCWSA's water supply.  For more information, please check our Water Distribution Department page.

Water Conservation and Use Restrictions: No Current Restrictions

New Rates Effective February 1, 2020! More information can be found here.


Emergency Contact Information

For customers, vendors, or any emergencies otherwise related to Jackson County Water & Sewerage Authority of Georgia.

If you need assistance Monday through Friday, 7:30AM - 5:00PM, please call our office at 706-367-1741.  Also, please direct any calls concerning billing, new service, service cancellation, etc. to 706-367-1741.  The numbers listed below are only for after hours emergencies.

Water Emergencies: 706-387-2771

Sewer/Wastewater Emergencies:  706-387-2772


*A message for our sewer customers:

JCWSA maintains the sewer mains - and homeowner sewer service lines, but only from the road to the customer’s property line (road right-of-way). It is the responsibility of the homeowner to maintain the sewer line from their home to the road right-of-way.

If you have a sewer back-up and you call the wastewater department, staff will check the sewer main in the road to verify it is flowing properly. If the check indicates a blockage in the main, then JCWSA is responsible to repair it. A flowing sewer main in the road indicates the cause of the home’s back-up is in the homeowner’s line to the road right-of-way. In this case, the homeowner is advised to call a licensed plumbing contractor, as the JCWSA does not perform work on private property.

Thank you!