Notices & Alerts 

From time to time we may need to alert you and the rest of the community of boil notices and other important information. We keep a record of these alerts here for your convenience.

JCWSA Alerts & Notices


Jackson County Water & Sewerage Authority announces that we will resume disconnections for nonpayment of bills on July 8th, 2020.

In an effort to help our customers, the Authority suspended disconnections in response to the COVID-19 pandemic.  We have continued to work with customers to address their concerns and have asked that customers continue to make payments to avoid a large bill later.

Customers can call (706) 367-1741 to make arrangement for payment.

“We understand this has been a difficult time for many of our customers and want to help them avoid disconnection.  If customers would like to set up a payment plan, they should speak to one of our customer service representatives as soon as possible.”

JCWSA’s offices are open Monday through Friday from 7:30 AM to 5 PM.  Our lobby is now open to customers.  Payment can be made in person at our office at 117 MLK avenue, by calling (855) 383-1792, or online at

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